Privacy Policy

Last Updated: May 20, 2025

This Privacy Policy describes how SHR UG (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our mobile application The Launch App (the “App”).

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we share it. It also explains your rights regarding your information.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect

We collect various types of information in connection with the services we provide.

a. Information You Provide Directly to Us:

• Account Information: When you create an account, we collect information such as your email address and any other information you choose to provide (e.g., username). We use Firebase for authentication, which may store this information securely.
• Payment Information: When you make a purchase within the App, payment processing is handled by RevenueCat. We do not directly collect or store your full payment card details. RevenueCat collects necessary payment information, which may include your payment method details, billing address, and transaction history. Please refer to RevenueCat’s Privacy Policy for more information on how they handle your payment information.
• User Progress Data: We store information related to your progress within the App, such as completed lessons, achievements, and other in-app activities. This data is stored using Firebase.
• Communications: If you contact us directly (e.g., for support), we may collect the information you provide in your communication, such as your name, email address, and the content of your message.

b. Information We Collect Automatically:

• Usage Information: We may collect information about how you access and use the App, including your interactions with content, features used, and the time and duration of your activities.
• Device Information: We may collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
• Analytics Information: While we do not use traditional third-party analytics (like Google Analytics directly within the App), Firebase may collect some analytics data by default related to app usage and performance.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain the App: To operate, maintain, and improve the functionality of the App, including providing you with access to content and features.
• To Manage Your Account: To create and manage your user account, authenticate your identity, and provide you with access to your personalized content and progress.
• To Process Transactions: To facilitate and process in-app purchases and manage your subscriptions through RevenueCat.
• To Store User Progress: To track and save your progress within lessons and other in-app activities, ensuring a seamless user experience.
• To Deliver Content: To serve content and data from Sanity.io, enabling you to access the educational or other materials within the App.
• To Communicate with You: To respond to your inquiries, provide customer support, send you service-related notifications, and updates.
• For Internal Operations: For internal purposes such as data analysis, troubleshooting, and research to improve our services and app performance.
• To Ensure Security: To detect, prevent, and address technical issues and security incidents.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With Our Service Providers: We engage trusted third-party service providers to perform functions and provide services to us. These include:
  • Firebase (Google LLC): Used for user authentication and storing user progress data. Firebase’s Privacy Policy can be found at [Link to Firebase Privacy Policy – usually part of Google’s Privacy Policy].
  • RevenueCat: Used for processing in-app purchases and managing subscriptions. RevenueCat’s Privacy Policy can be found at [Link to RevenueCat Privacy Policy].
  • Sanity.io: Used for serving content and data to the App. Sanity.io’s Privacy Policy can be found at [Link to Sanity.io Privacy Policy].
  • Other providers who assist us with operations, customer support, etc., under strict data protection agreements.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the App.
  • Protect the personal safety of users of the App or the public.
  • Protect against legal liability.
• In Case of Business Transfer: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Information: We retain your account information as long as your account is active. If you delete your account, we will endeavor to delete your personal information, though some information may persist for a reasonable period in our backups or archives for legal, regulatory, or legitimate business purposes.
• User Progress Data: Your user progress data is retained as long as your account is active to ensure continuity of your experience.
• Payment Information: Payment transaction records are retained by RevenueCat in accordance with their privacy policy and legal requirements.
• Other Information: Other information is retained for the period necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right of Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (“Right to Be Forgotten”): The right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Security of Your Information

The security of your information is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our App is not intended for use by children under the age of [13 or applicable age in your jurisdiction, e.g., 16 for GDPR]. We do not knowingly collect personally identifiable information from children under [13/16]. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Firebase, RevenueCat, and Sanity.io may process data in different regions. By using the App, you consent to the transfer of your information to the United States or other countries where these service providers operate. We ensure that any such transfers comply with applicable data protection laws, typically through reliance on standard contractual clauses or other appropriate safeguards.

10. Links to Other Websites

Our App may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@thelaunchapp.co
• By visiting this page on our website: www.thelaunchapp.co